Overlooking the car park, the reception area is comprised of an open-plan, spacious arrivals area, defined by check in desks. Following check-in, guests will be transported to their suite on special golf carts. Guests can also relax in comfortable seating, while they wait for the check-in, or private escort to their suite, or as they relax in preparation for collection for their game or safari activities. Visitors can book and arrange their tours at the tour desk in the reception area. A curio shop adjacent to the reception area provides an opportunity to shop for bespoke local artifacts.